• Offer online and face-to-face therapy, payment had to be received when appointment is made.

• We suggest 90 mins as first session.

• Please note that we charge by hourly rate, every session included 10 -15 minutes therapist's documentation. A typical one-hour session is 50 minutes long with 10 minutes allocated to documentation and paperwork. For example, 1-hour session will be 50 mins.

• Different therapists offer different session rate, please contact us for inquiries.

• A small amount of fee for preparing documentation will be charged and please inform me in advance. 

• A limited number of sliding scale (reduced fees) spots for clients with low/fluctuating income as an exception.

• E-transfer to info@fentherapy.com and credit card accept.

• For other related enquiry on fees and payment, we can discuss it further at first session.

Unfortunately no, OHIP and ODSP do not cover services provided by a Registered Social Worker or Registered Psychotherapist. However, it is common for insurance providers to cover “social work” or “psychotherapy” service. Please check with your insurance provider, such as employee extended health benefits, automobile insurance, worker's compensation or WSIB, student's union insurance. etc. 

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Please check with your benefits provider regarding your personal coverage. 

PLEASE NOTE:  If you want to see a Psychotherapist but only have coverage for a Psychologist or Social Worker, you can still have the therapy covered with the Psychotherapist as long as they are supervised by the regulated professional. Please inquire with our intake team questions you may have regarding coverage. 

We can direct bill most of insurance company, or I will issue a receipt of service to you upon request, please make sure inform me in advance. You provide that receipt to your insurance provider, and they will reimburse you directly.